How much is the deposit?

To book an appt, a non refundable $100.00 deposit is required via E-transfer or cash. The deposit will go towards the cost of the service. - Consider this like a payment plan. $50 will go toward the first appt and $50 is held to go toward your touchup.

How will I lose my deposit?

• Last minute cancellations or rescheduled appointments for any reason with less than 72 hours notice. New deposit of $50-$100 will be required to rebook an appt.

• You may only reschedule twice, before loss of deposit. No exceptions.

• If you need to reschedule/ put off your appt for any reason until the following month, you may only do so for the next booking month as I only book 2 months at a time.

• You arrive 15 minutes late or more. Time frame depending on how busy my day is. Please text me to let me know you’re running late so I can try to accommodate you. (subject to $35 late fee.)

• Child care / child sickness is not a reason you may reschedule. Although I may be lenient once, continuous cancellations/ rescheduling unfortunately will result in a new deposit to rebook.

• If you’ve booked a new service at a touchup appt and moved the remaining deposit over for the new service, then needed to rebook within the 72 hours, I will ask for an additional $50 deposit for the service. Please understand this is to ensure you’re serious about the appt and can make the rebooked appt.

• If you’ve booked an appt under a promo, last minute deal, or last years pricing. The pricing given to you is only good for that booked date and time. Rebooking for any reason will result in full price or updated pricing for the year.

• If you’re on any undisclosed medications like blood thinners or accutane, or have not followed my pre care instructions (every client receives this in their booking confirmation message.) Please do not go get facials or waxing!!

• You arrive and are pregnant.

Is there any extra charges or fees?

• If there is a missed appt and you wish to rebook, you will be required to make a new, non refundable deposit equalling half the cost of the service.

• Touchup appts that are rescheduled in under 72 hours will require a new $50 deposit to rebook.

• If you arrive to any appointment with undisclosed previously tattooed area, you will be subject to an additional $35 correction fee and/or full priced brows(or lips).

• If for whatever reason your touchup appt gets put off/ rescheduled on your end past 8 weeks, your touchup is subject to needing additional pigment saturation. This is the most important step, without it your PMU will not hold up long term. A $35 fee will be added to your touchup fee.

• If you did not complete the touchup and book in for a colour boost between 6-11 months, you will be charged the full year rate.

• If you are booked in under a deal/ discounted rate, that deal is only good for the booked appt date and time. If you need to reschedule for any reason, you will be required to pay full price.

• If your PMU ends up needing an additional appointment(rare but can occur) please be aware there are NO FREE TOUCH UPS unless we have communicated so. Fine tuning brows, liner or lips, is an additional touchup appointment(rare but can occur) is $100. Must be completed between 4-8 weeks. After 8 weeks it’s considered a colour boost and would be $185-$215 depending on the service.

Thank you for understanding, these policies are implemented to ensure I can continue to keep making every single client feel beautiful and confident in their skin. I’m a one woman show working out of a private studio to provide the best quality, luxury services I possibly can. I greatly appreciate each and every one of you for trusting me and committing to their booked appointments.